Dubai Police recently disclosed that the "On Your Path" initiative has assisted 395 individuals, encompassing seniors, individuals with disabilities, and expectant mothers.
These beneficiaries, encountering minor road mishaps, availed themselves of the complimentary vehicle repair service facilitated by approved workshops, thanks to a collaboration between Dubai Police, Emirates National Oil Company (ENOC), and Auto Trust (Al Rostamani).
Since its inception, the "On Your Path" initiative has garnered significant traction, aiding a total of 3,565 individuals. These beneficiaries, spanning across 138 stations scattered throughout the emirate, have reaped the benefits of this initiative.
Comprehensive Services
The project is a joint effort by Dubai Police and major fuel suppliers in Dubai, such as Emirates General Petroleum Corporation (Emarat), Abu Dhabi National Oil Company (ADNOC), and ENOC. They provide a range of six services collectively:
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Simple Traffic Accident Reports Service: Providing streamlined reporting processes for minor accidents.
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Accident Reports Against Unknown Persons: Assisting individuals in documenting accidents involving unidentified parties.
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Lost and Found Service: Facilitating the return of lost items to their rightful owners.
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Vehicle Repair Service: Offering complimentary repair services for vehicles involved in minor accidents.
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Police Eye Service: Aiding individuals with vision-related concerns.
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E-Crime Service: Assisting in the reporting and resolution of cybercrimes.
Captain Majid bin Saed Al Kaabi, spearheading the "On Your Path" initiative, lauded its remarkable success. Notable accomplishments include the submission of 1,679 reports of minor traffic accidents, 496 reports against unknown persons, and the repair of 265 vehicles. Additionally, 129 individuals benefitted from the police service, while 996 lost items found their way back to their owners.
Eighteen entities underwent specialized training to leverage the "On Your Path" service effectively. These entities, ranging from fuel supply companies to security firms and hospitality establishments, collectively witnessed 7,973 beneficiaries acquiring valuable insights.
Captain Majid bin Saed Al Kaabi emphasized the initiative's pivotal role in streamlining procedures for customers. By obviating the need to visit police stations following traffic accidents, the initiative not only saves time and effort for individuals but also for law enforcement. Dubai Police's collaboration with fuel supply companies underscores their commitment to aligning services with governmental directives, ultimately enhancing societal quality of life.
Scaling Up and Continuous Improvement
The objective of Dubai Police is to enhance the influence and scope of the "On Your Path" program. By means of constant cooperation with significant stakeholders and constant improvement of services, they aim to improve customer satisfaction, encourage traffic safety, and augment the general welfare of the community. Dubai Police is committed to providing creative solutions that cater to the changing demands of both locals and visitors by utilizing technology and cultivating partnerships.
