Prior to the celebration of Eid Al Adha this year, the Sharjah Livestock Market has implemented home delivery and advance booking options for sacrificial animals, in keeping with its mission to enhance customer satisfaction and streamline operations.
Partnering with the Buraq app by Osool, the market authorities aim to facilitate the process of procuring sacrificial animals by offering slaughtering and delivery services directly to customers’ doorsteps. To avail of these services, customers can easily reach out by dialing 80080088, simplifying the pre-booking process and ensuring a seamless experience for all. Abdalla Al Shamsi, Manager of Sharjah Region Markets, emphasized that these initiatives are integral to enhancing workflow efficiency and ensuring a smooth distribution process for sacrificial animals.
By introducing pre-booking and home delivery services, the market aims to offer customers a convenient and flexible means of receiving sacrificial animals, enhancing overall satisfaction. The implementation of pre-booking and home delivery services forms part of the Sharjah Livestock Market’s comprehensive operational plan for Eid Al Adha, a collaborative effort involving various entities. Collaborating with stakeholders such as the Sharjah Police General Command, Sharjah Municipality, SANED Facility Management, the Department of Economic Development's inspection wing, the Sharjah Volunteer Center, and the Buraq app by Osool for Transport underscores the commitment to delivering a well-organized and efficient experience for customers.
Ensuring visitor safety and satisfaction
Al Shamsi highlighted the meticulous planning undertaken to organize visitor entry into the market, with dedicated pathways allocated for customers heading to the slaughterhouse and those visiting the pens.
In order to guarantee smooth operations on Eid Al Adha, the market has increased the number of inspectors, cleaners, health supervisors, and butchers by double. To meet the needs of the community, the Sharjah Livestock Market will be open to the public during the Eid Al Adha holiday from 6:00 AM till midnight. The Sharjah Livestock Market remains an important project for the development and prosperity of the emirate, overseen by Sharjah Asset Management, the government of Sharjah's investment division.
Through the provision of pre-booking and home delivery services, the market empowers customers by offering them greater control and flexibility in their Eid Al Adha preparations. These initiatives not only streamline operations but also foster stronger bonds between the market and its customers, enhancing trust and satisfaction. The collaboration with the Buraq app by Osool exemplifies the market's commitment to leveraging technology to enhance service delivery and meet evolving customer needs.
Expanding Reach
By embracing digital platforms, the market extends its reach beyond traditional boundaries, catering to a wider audience and enhancing accessibility. Amidst the festive celebrations, the market reaffirms its commitment to upholding ethical practices and ensuring the welfare of sacrificial animals throughout the entire process. Stringent adherence to regulations and guidelines governing the handling and slaughtering of animals underscores the market's dedication to ethical standards and customer trust.
As Eid Al Adha approaches, the Sharjah Livestock Market remains committed to continuous improvement, seeking feedback from customers and stakeholders to refine its services and operations further. By prioritizing customer satisfaction, operational efficiency, and ethical practices, the market endeavors to sustain its position as a leading provider of sacrificial animals in the region, contributing to the spirit of Eid Al Adha and the community's well-being.
