Dubai authorities set up training workshop on artificial intelligence strategies

Omar Abbas - | Technology

In a strategic partnership with Microsoft, the General Directorate of Residency and Foreigners Affairs in Dubai recently hosted a transformative workshop. This initiative underscores Dubai's commitment to harnessing artificial intelligence (AI) to revolutionize public service delivery.

Integrating AI at Dubai's General Directorate

The General Directorate of Residency and Foreign Affairs in Dubai, in collaboration with Microsoft, recently conducted a training workshop focused on artificial intelligence (AI) strategies for its administrative staff. This initiative forms a crucial part of the administration's ongoing efforts to integrate AI technologies, aiming to elevate customer service standards and align with global trends in governmental AI adoption.

Empowering Staff Through AI Education

Led by Lieutenant General Mohammed Ahmed Al Marri, Director General of the Department, along with his assistants, department directors, and senior officers, the workshop showcased advanced Microsoft tools slated for incorporation into future departmental projects. Lieutenant Colonel Khalid bin Madiya Al Falasi, Deputy Assistant Director for Digital Services, emphasized that this initiative builds upon the department's strides in AI integration, enhancing administrative processes for heightened efficiency and accuracy in task execution.

The workshop's primary objective was to empower staff with cutting-edge AI capabilities, fostering a robust knowledge base and skill set essential for effective AI application within their operational framework. This strategic approach underscores Dubai's commitment, under the guidance of its visionary leadership, to position itself as a global leader in leveraging AI technology comprehensively and effectively.

Lieutenant Colonel Dr. Ghaleb Abdullah Al Marri, Executive Director of Artificial Intelligence at the General Directorate of Residency and Foreign Affairs, expressed gratitude for Microsoft's pivotal role in organizing the workshop. He commended the insights and information shared, foreseeing their instrumental role in fortifying the department's developmental strategies for AI utilization. These advancements are expected to significantly enhance service delivery standards, ensuring proactive and streamlined transaction processes for their clientele.

In essence, this collaborative effort between the General Directorate of Residency and Foreign Affairs and Microsoft marks a significant leap forward in Dubai's journey towards AI integration. By equipping its workforce with state-of-the-art AI tools and knowledge, the administration not only aims to enhance operational efficiencies but also underscores its commitment to pioneering advancements in public service standards through innovative technological adoption.

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Omar Abbas
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